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FAQ about GEMS

  • I forgot my USER ID – what should I do?

Answer: Check your email inbox. Find the first mail you received from AWG (volunteer administration). You will find your USER ID in that email. If you cannot find your USER ID, write to volunteer@awg2016.gl or call us on 382034.

  • I have not received my USER ID and Password – what should I do?

Answer: If you do not receive your USER ID and Password, there may be an error on the system. Contact us by email: volunteer@awg2016.gl or call us on 382034.

  • I have forgotten my Password – what should I do?

Answer: Go to the GEMS login page. In USER ID and Password, click "I forgot my password". You will receive an email informing you what you must do.
 
If you have questions, write to volunteer@awg2016.gl or call us on 382034.